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PAPER
Yagoda, R. E., & Gillan, D. J. (2012). You want me to trust a ROBOT? The development of a human–robot interaction trust scale. International Journal of Social Robotics, 4, 235-248.

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Construct Summary

The authors define the construct of trust as follows:

“The basis of trust is the information that notifies the person about the ability of the trustee to achieve specific goals [15]. Thus, the basis of trust provides the underlying characteristics used to describe and utilize the construct of trust… The basis of trust is grouped by three characteristics: performance, function, and semantics. Semantics could be separated into two categories: human and robot. Semantics in terms of the human describes a person’s understanding of the robot (or system) capabilities, task, and context. On the other hand, semantics in terms of the robot describes the robot’s understanding of the current task, environment, and the human interaction. Overall, this describes the basis of trust and reflects the goal-oriented nature of HRI.” (p. 235-236)

Final Scale Items (36 total):

Scale items are not publicly available at this time. We are reaching out to the authors to obtain appropriate permissions to share scale items. If you are the author of this scale and would like to provide such permission, please email us at hriscaledatabase@gmail.com

Rating = 77%

Check? Guideline Item
✓ Is the construct defined?
✖ Does the final version of the items capture the construct as it has been defined by the authors?
✓ Is the item generation process discussed (e.g., literature review, Delphi method, crowd-sourcing)?
✖ Person to items 10:1 for the initial set of items?
✓ Did they perform an EFA, PCA, Rasch, or similar test to determine the item to factor relationship?
✓ Did they describe how they determined number of factors?
✓ Did they report the full initial set of items?
✓ Did they provide loadings (EFA) or item fits (Rasch) of all items?
✓ Is there a description of the item removal process (e.g., using infit/outfit, factor loading minimum value, or cross-loading values)?
✓ Did they list the final items included in the scale?
✓ Did they include a factor structure test (e.g., second EFA, CFA, DIF, test for unidimensionality when using Rasch, or similar)?
✖ Was a measure of reliability (e.g., Cronbach’s alpha, McDonalds Omega_h or Omega_t, Tarkkonen’s Rho) reported?
✓ Was a test of validity (e.g., predictive, concurrent, convergent, discriminant) reported?

Comments None
PDF of instructions for administration and score not readily available. Check the paper for more details or email hriscaledatabase@gmail.com to submit this information if you are the author of this scale.

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