NOTE: THIS IS NOT THE LATEST VERSION OF THIS SCALE.
We recommend using the latest version of this scale which you can find here

Construct Summary

The authors define the construct of trust as follows:

“Trust = a dyadic relation in which one person accepts vulnerability because they expect that the other person’s future action will have certain characteristics; these characteristics include some mix of performance (ability, reliability) and/or morality (honesty, integrity, and benevolence)” (p. 12)

Rating = 62%

Check? Guideline Item
Is the construct defined?
Does the final version of the items capture the construct as it has been defined by the authors?
Is the item generation process discussed (e.g., literature review, Delphi method, crowd-sourcing)?
Person to items 10:1 for the initial set of items?
Did they perform an EFA, PCA, Rasch, or similar test to determine the item to factor relationship?
Did they describe how they determined number of factors?
Did they report the full initial set of items?
Did they provide loadings (EFA) or item fits (Rasch) of all items?
Is there a description of the item removal process (e.g., using infit/outfit, factor loading minimum value, or cross-loading values)?
Did they list the final number of items included in the scale?
Did they include a factor structure test (e.g., second EFA, CFA, DIF, test for unidimensionality when using Rasch, or similar)?
Was a measure of reliability (e.g., Cronbach’s alpha, McDonalds Omega_h or Omega_t, Tarkkonen’s Rho) reported?
Was a test of validity (e.g., predictive, concurrent, convergent, discriminant) reported?

Comments Full initial set consisted of 62 items which was later whittled down to 32 and then further to 16. The 32- and 16-item versions are published in the paper.

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PAPER
Malle, B. F., & Ullman, D. (2021). A multi-dimensional conception and measure of human-robot trust. In C. S. Nam and J. B. Lyons (eds.), Trust in human-robot interaction: research and applications (pp.3-25). Elsevier.

Administration instructions, blank scale, and scoring information

Final Scale Items (16 total):

Performance Trust - Reliable
reliable
predictable
someone you can count on
consistent

Performance Trust - Capable
capable
skilled
competent
meticulous

Moral Trust - Sincere
sincere
genuine
candid
authentic

Moral Trust - Ethical
ethical
respectable
principled
has integrity